Cache GM tickets on server startup.

src/game/Chat.h

@@ -438,7 +438,6 @@ class ChatHandler
 
         // Utility methods for commands
         void ShowTicket(uint64 guid, char const* text, char const* time);
-        uint32 GetTicketIDByNum(uint32 num);
         bool LookupPlayerSearchCommand(QueryResult* result, int32 limit);
         bool HandleBanListHelper(QueryResult* result);
         bool HandleBanHelper(BanMode mode,char const* args);

src/game/GMTicketHandler.cpp

@@ -0,0 +1,179 @@
+/*
+ * Copyright (C) 2005-2008 MaNGOS <http://getmangos.com/>
+ *
+ * This program is free software; you can redistribute it and/or modify
+ * it under the terms of the GNU General Public License as published by
+ * the Free Software Foundation; either version 2 of the License, or
+ * (at your option) any later version.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU General Public License for more details.
+ *
+ * You should have received a copy of the GNU General Public License
+ * along with this program; if not, write to the Free Software
+ * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
+ */
+
+#include "Common.h"
+#include "Language.h"
+#include "WorldPacket.h"
+#include "Log.h"
+#include "GMTicketMgr.h"
+#include "ObjectAccessor.h"
+#include "Player.h"
+#include "Chat.h"
+
+void WorldSession::SendGMTicketGetTicket(uint32 status, char const* text)
+{
+    int len = text ? strlen(text) : 0;
+    WorldPacket data( SMSG_GMTICKET_GETTICKET, (4+len+1+4+2+4+4) );
+    data << uint32(status);                                 // standard 0x0A, 0x06 if text present
+    if(status == 6)
+    {
+        data << text;                                       // ticket text
+        data << uint8(0x7);                                 // ticket category
+        data << float(0);                                   // time from ticket creation?
+        data << float(0);                                   // const
+        data << float(0);                                   // const
+        data << uint8(0);                                   // const
+        data << uint8(0);                                   // const
+    }
+    SendPacket( &data );
+}
+
+void WorldSession::HandleGMTicketGetTicketOpcode( WorldPacket & /*recv_data*/ )
+{
+    WorldPacket data( SMSG_QUERY_TIME_RESPONSE, 4+4 );
+    data << (uint32)time(NULL);
+    data << (uint32)0;
+    SendPacket( &data );
+
+    GMTicket* ticket = ticketmgr.GetGMTicket(GetPlayer()->GetGUIDLow());
+    if(ticket)
+        SendGMTicketGetTicket(0x06,ticket->GetText());
+    else
+        SendGMTicketGetTicket(0x0A,0);
+}
+
+void WorldSession::HandleGMTicketUpdateTextOpcode( WorldPacket & recv_data )
+{
+    CHECK_PACKET_SIZE(recv_data,1);
+
+    std::string ticketText;
+    recv_data >> ticketText;
+
+    CharacterDatabase.escape_string(ticketText);
+
+    if(GMTicket* ticket = ticketmgr.GetGMTicket(GetPlayer()->GetGUIDLow()))
+        ticket->SetText(ticketText.c_str());
+    else
+        sLog.outError("Ticket update: Player %s (GUID: %u) doesn't have active ticket", GetPlayer()->GetName(), GetPlayer()->GetGUIDLow());
+}
+
+void WorldSession::HandleGMTicketDeleteOpcode( WorldPacket & /*recv_data*/ )
+{
+    ticketmgr.Delete(GetPlayer()->GetGUIDLow());
+
+    WorldPacket data( SMSG_GMTICKET_DELETETICKET, 4 );
+    data << uint32(9);
+    SendPacket( &data );
+
+    SendGMTicketGetTicket(0x0A, 0);
+}
+
+void WorldSession::HandleGMTicketCreateOpcode( WorldPacket & recv_data )
+{
+    CHECK_PACKET_SIZE(recv_data, 4*4+1+2*4);
+
+    uint32 map;
+    float x, y, z;
+    std::string ticketText = "";
+    uint32 unk1, unk2;
+
+    recv_data >> map >> x >> y >> z;                        // last check 2.4.3
+    recv_data >> ticketText;
+
+    // recheck
+    CHECK_PACKET_SIZE(recv_data,4*4+(ticketText.size()+1)+2*4);
+
+    recv_data >> unk1 >> unk2;
+    // note: the packet might contain more data, but the exact structure of that is unknown
+
+    sLog.outDebug("TicketCreate: map %u, x %f, y %f, z %f, text %s, unk1 %u, unk2 %u", map, x, y, z, ticketText.c_str(), unk1, unk2);
+
+    CharacterDatabase.escape_string(ticketText);
+
+    if(GMTicket* ticket = ticketmgr.GetGMTicket(GetPlayer()->GetGUIDLow()))
+    {
+        WorldPacket data( SMSG_GMTICKET_CREATE, 4 );
+        data << uint32(1);
+        SendPacket( &data );
+        return;
+    }
+
+    ticketmgr.Create(_player->GetGUIDLow(), ticketText.c_str());
+
+    WorldPacket data( SMSG_QUERY_TIME_RESPONSE, 4+4 );
+    data << (uint32)time(NULL);
+    data << (uint32)0;
+    SendPacket( &data );
+
+    data.Initialize( SMSG_GMTICKET_CREATE, 4 );
+    data << uint32(2);
+    SendPacket( &data );
+    DEBUG_LOG("update the ticket\n");
+
+    //TODO: Guard player map
+    HashMapHolder<Player>::MapType &m = ObjectAccessor::Instance().GetPlayers();
+    for(HashMapHolder<Player>::MapType::iterator itr = m.begin(); itr != m.end(); ++itr)
+    {
+        if(itr->second->GetSession()->GetSecurity() >= SEC_GAMEMASTER && itr->second->isAcceptTickets())
+            ChatHandler(itr->second).PSendSysMessage(LANG_COMMAND_TICKETNEW,GetPlayer()->GetName());
+    }
+}
+
+void WorldSession::HandleGMTicketSystemStatusOpcode( WorldPacket & /*recv_data*/ )
+{
+    WorldPacket data( SMSG_GMTICKET_SYSTEMSTATUS,4 );
+    data << uint32(1);                                      // we can also disable ticket system by sending 0 value
+
+    SendPacket( &data );
+}
+
+void WorldSession::HandleGMSurveySubmit( WorldPacket & recv_data)
+{
+    // GM survey is shown after SMSG_GM_TICKET_STATUS_UPDATE with status = 3
+    CHECK_PACKET_SIZE(recv_data,4+4);
+    uint32 x;
+    recv_data >> x;                                         // answer range? (6 = 0-5?)
+    sLog.outDebug("SURVEY: X = %u", x);
+
+    uint8 result[10];
+    memset(result, 0, sizeof(result));
+    for( int i = 0; i < 10; ++i)
+    {
+        CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+4);
+        uint32 questionID;
+        recv_data >> questionID;                            // GMSurveyQuestions.dbc
+        if (!questionID)
+            break;
+
+        CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+1+1);
+        uint8 value;
+        std::string unk_text;
+        recv_data >> value;                                 // answer
+        recv_data >> unk_text;                              // always empty?
+
+        result[i] = value;
+        sLog.outDebug("SURVEY: ID %u, value %u, text %s", questionID, value, unk_text.c_str());
+    }
+
+    CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+1);
+    std::string comment;
+    recv_data >> comment;                                   // addional comment
+    sLog.outDebug("SURVEY: comment %s", comment.c_str());
+
+    // TODO: chart this data in some way
+}

src/game/GMTicketMgr.cpp

@@ -0,0 +1,80 @@
+/*
+ * Copyright (C) 2005-2008 MaNGOS <http://getmangos.com/>
+ *
+ * This program is free software; you can redistribute it and/or modify
+ * it under the terms of the GNU General Public License as published by
+ * the Free Software Foundation; either version 2 of the License, or
+ * (at your option) any later version.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU General Public License for more details.
+ *
+ * You should have received a copy of the GNU General Public License
+ * along with this program; if not, write to the Free Software
+ * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
+ */
+
+#include "Common.h"
+#include "Database/DatabaseEnv.h"
+#include "Database/SQLStorage.h"
+#include "GMTicketMgr.h"
+#include "ObjectMgr.h"
+#include "ProgressBar.h"
+#include "Policies/SingletonImp.h"
+#include "Player.h"
+#include "ObjectDefines.h"
+
+INSTANTIATE_SINGLETON_1(GMTicketMgr);
+
+void GMTicketMgr::LoadGMTickets()
+{
+    m_GMTicketMap.clear();                                  // For reload case
+
+    QueryResult *result = CharacterDatabase.Query(
+        //      0     1           2
+        "SELECT guid, ticket_text,UNIX_TIMESTAMP(ticket_lastchange) FROM character_ticket");
+
+    if( !result )
+    {
+        barGoLink bar( 1 );
+
+        bar.step();
+
+        sLog.outString();
+        sLog.outErrorDb(">> Loaded `character_ticket`, table is empty!");
+        return;
+    }
+
+    barGoLink bar( result->GetRowCount() );
+
+    uint32 count = 0;
+
+    do
+    {
+        bar.step();
+
+        Field* fields = result->Fetch();
+
+        uint32 guid = fields[0].GetUInt32();
+        m_GMTicketMap[guid] = GMTicket(guid, fields[1].GetCppString(), time_t(fields[2].GetUInt64()));
+        ++count;
+
+    } while (result->NextRow());
+    delete result;
+
+    sLog.outString();
+    sLog.outString( ">> Loaded %d GM tickets", count );
+}
+
+void GMTicketMgr::DeleteAll()
+{
+    for(GMTicketMap::iterator itr = m_GMTicketMap.begin(); itr != m_GMTicketMap.end(); ++itr)
+    {
+        if(Player* owner = objmgr.GetPlayer(MAKE_NEW_GUID(itr->first,0,HIGHGUID_PLAYER)))
+            owner->GetSession()->SendGMTicketGetTicket(0x0A,0);
+    }
+    CharacterDatabase.PExecute("DELETE FROM character_ticket");
+    m_GMTicketMap.clear();
+}

src/game/GMTicketMgr.h

@@ -0,0 +1,118 @@
+/*
+ * Copyright (C) 2005-2008 MaNGOS <http://getmangos.com/>
+ *
+ * This program is free software; you can redistribute it and/or modify
+ * it under the terms of the GNU General Public License as published by
+ * the Free Software Foundation; either version 2 of the License, or
+ * (at your option) any later version.
+ *
+ * This program is distributed in the hope that it will be useful,
+ * but WITHOUT ANY WARRANTY; without even the implied warranty of
+ * MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE.  See the
+ * GNU General Public License for more details.
+ *
+ * You should have received a copy of the GNU General Public License
+ * along with this program; if not, write to the Free Software
+ * Foundation, Inc., 59 Temple Place, Suite 330, Boston, MA  02111-1307  USA
+ */
+
+#ifndef _GMTICKETMGR_H
+#define _GMTICKETMGR_H
+
+#include "Policies/Singleton.h"
+#include "Database/DatabaseEnv.h"
+#include "Util.h"
+#include <map>
+
+class GMTicket
+{
+    public:
+        explicit GMTicket()
+        {
+        }
+
+        GMTicket(uint32 guid, std::string text, time_t update) : m_guid(guid), m_text(text), m_lastUpdate(update)
+        {
+
+        }
+
+        const char* GetText() const
+        {
+            return m_text.c_str();
+        }
+
+        uint64 GetLastUpdate() const
+        {
+            return m_lastUpdate;
+        }
+
+        void SetText(const char* text)
+        {
+            m_text = text ? text : "";
+            m_lastUpdate = time(NULL);
+            CharacterDatabase.PExecute("UPDATE character_ticket SET ticket_text = '%s' WHERE guid = '%u'", m_text.c_str(), m_guid);
+        }
+
+        void DeleteFromDB() const
+        {
+            CharacterDatabase.PExecute("DELETE FROM character_ticket WHERE guid = '%u' LIMIT 1", m_guid);
+        }
+
+        void SaveToDB() const
+        {
+            CharacterDatabase.BeginTransaction();
+            DeleteFromDB();
+            CharacterDatabase.PExecute("INSERT INTO character_ticket (guid, ticket_text) VALUES ('%u', '%s')", m_guid, GetText());
+            CharacterDatabase.CommitTransaction();
+        }
+    private:
+        uint32 m_guid;
+        std::string m_text;
+        time_t m_lastUpdate;
+};
+typedef std::map<uint32, GMTicket> GMTicketMap;
+
+class GMTicketMgr
+{
+    public:
+        GMTicketMgr() {  }
+        ~GMTicketMgr() {  }
+
+        void LoadGMTickets();
+
+        GMTicket* GetGMTicket(uint32 guid)
+        {
+            GMTicketMap::iterator itr = m_GMTicketMap.find(guid);
+            if(itr == m_GMTicketMap.end())
+                return NULL;
+            return &(itr->second);
+        }
+
+        size_t GetTicketCount() const
+        {
+            return m_GMTicketMap.size();
+        }
+
+        void Delete(uint32 guid)
+        {
+            GMTicketMap::iterator itr = m_GMTicketMap.find(guid);
+            if(itr == m_GMTicketMap.end())
+                return;
+            itr->second.DeleteFromDB();
+            m_GMTicketMap.erase(itr);
+        }
+
+        void DeleteAll();
+
+        void Create(uint32 guid, const char* text)
+        {
+            GMTicket t = GMTicket(guid, text, time(NULL));
+            t.SaveToDB();
+            m_GMTicketMap[guid] = t;
+        }
+    private:
+        GMTicketMap m_GMTicketMap;
+};
+
+#define ticketmgr MaNGOS::Singleton<GMTicketMgr>::Instance()
+#endif

src/game/Level2.cpp

@@ -34,6 +34,7 @@
 #include "GameEvent.h"
 #include "SpellMgr.h"
 #include "AccountMgr.h"
+#include "GMTicketMgr.h"
 #include "WaypointManager.h"
 #include "Util.h"
 #include <cctype>
@@ -1926,15 +1927,7 @@ bool ChatHandler::HandleTicketCommand(const char* args)
             return false;
         }
 
-        size_t count;
+        size_t count = ticketmgr.GetTicketCount();
-        QueryResult *result = CharacterDatabase.Query("SELECT COUNT(ticket_id) FROM character_ticket");
-        if(result)
-        {
-            count = (*result)[0].GetUInt32();
-            delete result;
-        }
-        else
-            count = 0;
 
         bool accept = m_session->GetPlayer()->isAcceptTickets();
 
@@ -1981,18 +1974,17 @@ bool ChatHandler::HandleTicketCommand(const char* args)
         if(!result)
         {
             PSendSysMessage(LANG_COMMAND_TICKENOTEXIST, num);
-            delete result;
             SetSentErrorMessage(true);
             return false;
         }
 
         Field* fields = result->Fetch();
 
-        uint64 guid = fields[0].GetUInt64();
+        uint32 guid = fields[0].GetUInt32();
         char const* text = fields[1].GetString();
         char const* time = fields[2].GetString();
 
-        ShowTicket(guid,text,time);
+        ShowTicket(MAKE_NEW_GUID(guid, 0, HIGHGUID_PLAYER),text,time);
         delete result;
         return true;
     }
@@ -2012,43 +2004,17 @@ bool ChatHandler::HandleTicketCommand(const char* args)
         return false;
 
     // ticket $char_name
-    QueryResult *result = CharacterDatabase.PQuery("SELECT ticket_text,ticket_lastchange FROM character_ticket WHERE guid = '%u' ORDER BY ticket_id ASC",GUID_LOPART(guid));
+    GMTicket* ticket = ticketmgr.GetGMTicket(GUID_LOPART(guid));
-
+    if(!ticket)
-    if(!result)
         return false;
 
-    Field* fields = result->Fetch();
+    std::string time = TimeToTimestampStr(ticket->GetLastUpdate());
 
-    char const* text = fields[0].GetString();
+    ShowTicket(guid, ticket->GetText(), time.c_str());
-    char const* time = fields[1].GetString();
-
-    ShowTicket(guid,text,time);
-    delete result;
 
     return true;
 }
 
-uint32 ChatHandler::GetTicketIDByNum(uint32 num)
-{
-    QueryResult *result = CharacterDatabase.Query("SELECT ticket_id FROM character_ticket");
-
-    if(!result || num > result->GetRowCount())
-    {
-        PSendSysMessage(LANG_COMMAND_TICKENOTEXIST, num);
-        delete result;
-        return 0;
-    }
-
-    for(uint32 i = 1; i < num; ++i)
-        result->NextRow();
-
-    Field* fields = result->Fetch();
-
-    uint32 id = fields[0].GetUInt32();
-    delete result;
-    return id;
-}
-
 //dell all tickets
 bool ChatHandler::HandleDelTicketCommand(const char *args)
 {
@@ -2059,26 +2025,7 @@ bool ChatHandler::HandleDelTicketCommand(const char *args)
     // delticket all
     if(strncmp(px,"all",4) == 0)
     {
-        QueryResult *result = CharacterDatabase.Query("SELECT guid FROM character_ticket");
+        ticketmgr.DeleteAll();
-
-        if(!result)
-            return true;
-
-        // notify players about ticket deleting
-        do
-        {
-            Field* fields = result->Fetch();
-
-            uint64 guid = fields[0].GetUInt64();
-
-            if(Player* sender = objmgr.GetPlayer(guid))
-                sender->GetSession()->SendGMTicketGetTicket(0x0A,0);
-
-        }while(result->NextRow());
-
-        delete result;
-
-        CharacterDatabase.PExecute("DELETE FROM character_ticket");
         SendSysMessage(LANG_COMMAND_ALLTICKETDELETED);
         return true;
     }
@@ -2088,32 +2035,27 @@ bool ChatHandler::HandleDelTicketCommand(const char *args)
     // delticket #num
     if(num > 0)
     {
-        QueryResult *result = CharacterDatabase.PQuery("SELECT ticket_id,guid FROM character_ticket ORDER BY ticket_id ASC "_OFFSET_,num-1);
+        QueryResult* result = CharacterDatabase.PQuery("SELECT guid FROM character_ticket ORDER BY ticket_id ASC "_OFFSET_,num-1);
-
         if(!result)
         {
             PSendSysMessage(LANG_COMMAND_TICKENOTEXIST, num);
-            delete result;
             SetSentErrorMessage(true);
             return false;
         }
-
         Field* fields = result->Fetch();
-
+        uint32 guid = fields[0].GetUInt32();
-        uint32 id   = fields[0].GetUInt32();
-        uint64 guid = fields[1].GetUInt64();
         delete result;
 
-        CharacterDatabase.PExecute("DELETE FROM character_ticket WHERE ticket_id = '%u'", id);
+        ticketmgr.Delete(guid);
 
-        // notify players about ticket deleting
+        //notify player
-        if(Player* sender = objmgr.GetPlayer(guid))
+        if(Player* pl = objmgr.GetPlayer(MAKE_NEW_GUID(guid, 0, HIGHGUID_PLAYER)))
         {
-            sender->GetSession()->SendGMTicketGetTicket(0x0A,0);
+            pl->GetSession()->SendGMTicketGetTicket(0x0A, 0);
-            PSendSysMessage(LANG_COMMAND_TICKETPLAYERDEL,sender->GetName());
+            PSendSysMessage(LANG_COMMAND_TICKETPLAYERDEL, pl->GetName());
         }
         else
-            SendSysMessage(LANG_COMMAND_TICKETDEL);
+            PSendSysMessage(LANG_COMMAND_TICKETDEL);
 
         return true;
     }
@@ -2133,7 +2075,7 @@ bool ChatHandler::HandleDelTicketCommand(const char *args)
         return false;
 
     // delticket $char_name
-    CharacterDatabase.PExecute("DELETE FROM character_ticket WHERE guid = '%u'",GUID_LOPART(guid));
+    ticketmgr.Delete(GUID_LOPART(guid));
 
     // notify players about ticket deleting
     if(Player* sender = objmgr.GetPlayer(guid))

src/game/Makefile.am

@@ -103,6 +103,9 @@ libmangosgame_a_SOURCES = \
     GameObject.h \
     GlobalEvents.cpp \
     GlobalEvents.h \
+    GMTicketHandler.cpp \
+    GMTicketMgr.cpp \
+    GMTicketMgr.h \
     GossipDef.cpp \
     GossipDef.h \
     GridDefines.h \

src/game/MiscHandler.cpp

@@ -355,189 +355,6 @@ void WorldSession::HandleLogoutCancelOpcode( WorldPacket & /*recv_data*/ )
     sLog.outDebug( "WORLD: sent SMSG_LOGOUT_CANCEL_ACK Message" );
 }
 
-void WorldSession::SendGMTicketGetTicket(uint32 status, char const* text)
-{
-    int len = text ? strlen(text) : 0;
-    WorldPacket data( SMSG_GMTICKET_GETTICKET, (4+len+1+4+2+4+4) );
-    data << uint32(status);                                 // standard 0x0A, 0x06 if text present
-    if(status == 6)
-    {
-        data << text;                                       // ticket text
-        data << uint8(0x7);                                 // ticket category
-        data << float(0);                                   // time from ticket creation?
-        data << float(0);                                   // const
-        data << float(0);                                   // const
-        data << uint8(0);                                   // const
-        data << uint8(0);                                   // const
-    }
-    SendPacket( &data );
-}
-
-void WorldSession::HandleGMTicketGetTicketOpcode( WorldPacket & /*recv_data*/ )
-{
-    WorldPacket data( SMSG_QUERY_TIME_RESPONSE, 4+4 );
-    data << (uint32)time(NULL);
-    data << (uint32)0;
-    SendPacket( &data );
-
-    uint64 guid;
-    Field *fields;
-    guid = GetPlayer()->GetGUID();
-
-    QueryResult *result = CharacterDatabase.PQuery("SELECT COUNT(ticket_id) FROM character_ticket WHERE guid = '%u'", GUID_LOPART(guid));
-
-    if (result)
-    {
-        int cnt;
-        fields = result->Fetch();
-        cnt = fields[0].GetUInt32();
-        delete result;
-
-        if ( cnt > 0 )
-        {
-            QueryResult *result2 = CharacterDatabase.PQuery("SELECT ticket_text FROM character_ticket WHERE guid = '%u'", GUID_LOPART(guid));
-            if(result2)
-            {
-                Field *fields2 = result2->Fetch();
-                SendGMTicketGetTicket(0x06,fields2[0].GetString());
-                delete result2;
-            }
-        }
-        else
-            SendGMTicketGetTicket(0x0A,0);
-    }
-}
-
-void WorldSession::HandleGMTicketUpdateTextOpcode( WorldPacket & recv_data )
-{
-    CHECK_PACKET_SIZE(recv_data,1);
-
-    std::string ticketText;
-    recv_data >> ticketText;
-
-    CharacterDatabase.escape_string(ticketText);
-    CharacterDatabase.PExecute("UPDATE character_ticket SET ticket_text = '%s' WHERE guid = '%u'", ticketText.c_str(), _player->GetGUIDLow());
-}
-
-void WorldSession::HandleGMTicketDeleteOpcode( WorldPacket & /*recv_data*/ )
-{
-    uint32 guid = GetPlayer()->GetGUIDLow();
-
-    CharacterDatabase.PExecute("DELETE FROM character_ticket WHERE guid = '%u' LIMIT 1",guid);
-
-    WorldPacket data( SMSG_GMTICKET_DELETETICKET, 4 );
-    data << uint32(9);
-    SendPacket( &data );
-
-    SendGMTicketGetTicket(0x0A, 0);
-}
-
-void WorldSession::HandleGMTicketCreateOpcode( WorldPacket & recv_data )
-{
-    CHECK_PACKET_SIZE(recv_data, 4*4+1+2*4);
-
-    uint32 map;
-    float x, y, z;
-    std::string ticketText = "";
-    uint32 unk1, unk2;
-
-    recv_data >> map >> x >> y >> z;                        // last check 2.4.3
-    recv_data >> ticketText;
-
-    // recheck
-    CHECK_PACKET_SIZE(recv_data,4*4+(ticketText.size()+1)+2*4);
-
-    recv_data >> unk1 >> unk2;
-    // note: the packet might contain more data, but the exact structure of that is unknown
-
-    sLog.outDebug("TicketCreate: map %u, x %f, y %f, z %f, text %s, unk1 %u, unk2 %u", map, x, y, z, ticketText.c_str(), unk1, unk2);
-
-    CharacterDatabase.escape_string(ticketText);
-
-    QueryResult *result = CharacterDatabase.PQuery("SELECT COUNT(*) FROM character_ticket WHERE guid = '%u'", _player->GetGUIDLow());
-
-    if (result)
-    {
-        int cnt;
-        Field *fields = result->Fetch();
-        cnt = fields[0].GetUInt32();
-        delete result;
-
-        if ( cnt > 0 )
-        {
-            WorldPacket data( SMSG_GMTICKET_CREATE, 4 );
-            data << uint32(1);
-            SendPacket( &data );
-        }
-        else
-        {
-            CharacterDatabase.PExecute("INSERT INTO character_ticket (guid,ticket_text) VALUES ('%u', '%s')", _player->GetGUIDLow(), ticketText.c_str());
-
-            WorldPacket data( SMSG_QUERY_TIME_RESPONSE, 4+4 );
-            data << (uint32)time(NULL);
-            data << (uint32)0;
-            SendPacket( &data );
-
-            data.Initialize( SMSG_GMTICKET_CREATE, 4 );
-            data << uint32(2);
-            SendPacket( &data );
-            DEBUG_LOG("update the ticket\n");
-
-            //TODO: Guard player map
-            HashMapHolder<Player>::MapType &m = ObjectAccessor::Instance().GetPlayers();
-            for(HashMapHolder<Player>::MapType::iterator itr = m.begin(); itr != m.end(); ++itr)
-            {
-                if(itr->second->GetSession()->GetSecurity() >= SEC_GAMEMASTER && itr->second->isAcceptTickets())
-                    ChatHandler(itr->second).PSendSysMessage(LANG_COMMAND_TICKETNEW,GetPlayer()->GetName());
-            }
-        }
-    }
-}
-
-void WorldSession::HandleGMTicketSystemStatusOpcode( WorldPacket & /*recv_data*/ )
-{
-    WorldPacket data( SMSG_GMTICKET_SYSTEMSTATUS,4 );
-    data << uint32(1);                                      // we can also disable ticket system by sending 0 value
-
-    SendPacket( &data );
-}
-
-void WorldSession::HandleGMSurveySubmit( WorldPacket & recv_data)
-{
-    // GM survey is shown after SMSG_GM_TICKET_STATUS_UPDATE with status = 3
-    CHECK_PACKET_SIZE(recv_data,4+4);
-    uint32 x;
-    recv_data >> x;                                         // answer range? (6 = 0-5?)
-    sLog.outDebug("SURVEY: X = %u", x);
-
-    uint8 result[10];
-    memset(result, 0, sizeof(result));
-    for( int i = 0; i < 10; ++i)
-    {
-        CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+4);
-        uint32 questionID;
-        recv_data >> questionID;                            // GMSurveyQuestions.dbc
-        if (!questionID)
-            break;
-
-        CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+1+1);
-        uint8 value;
-        std::string unk_text;
-        recv_data >> value;                                 // answer
-        recv_data >> unk_text;                              // always empty?
-
-        result[i] = value;
-        sLog.outDebug("SURVEY: ID %u, value %u, text %s", questionID, value, unk_text.c_str());
-    }
-
-    CHECK_PACKET_SIZE(recv_data,recv_data.rpos()+1);
-    std::string comment;
-    recv_data >> comment;                                   // addional comment
-    sLog.outDebug("SURVEY: comment %s", comment.c_str());
-
-    // TODO: chart this data in some way
-}
-
 void WorldSession::HandleTogglePvP( WorldPacket & recv_data )
 {
     // this opcode can be used in two ways: Either set explicit new status or toggle old status

src/game/World.cpp

@@ -56,6 +56,7 @@
 #include "CellImpl.h"
 #include "InstanceSaveMgr.h"
 #include "WaypointManager.h"
+#include "GMTicketMgr.h"
 #include "Util.h"
 
 INSTANTIATE_SINGLETON_1( World );
@@ -1125,6 +1126,9 @@ void World::SetInitialWorldSettings()
     sLog.outString( "Loading Waypoints..." );
     WaypointMgr.Load();
 
+    sLog.outString( "Loading GM tickets...");
+    ticketmgr.LoadGMTickets();
+
     ///- Handle outdated emails (delete/return)
     sLog.outString( "Returning old mails..." );
     objmgr.ReturnOrDeleteOldMails(false);

win/VC71/game.vcproj

@@ -252,6 +252,9 @@
 			<File
 				RelativePath="..\..\src\game\GameEvent.h">
 			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketHandler.cpp">
+			</File>
 			<File
 				RelativePath="..\..\src\game\GossipDef.cpp">
 			</File>
@@ -549,6 +552,12 @@
 			<File
 				RelativePath="..\..\src\game\GameObject.h">
 			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketMgr.cpp">
+			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketMgr.h">
+			</File>
 			<File
 				RelativePath="..\..\src\game\GuardAI.cpp">
 			</File>

win/VC80/game.vcproj

@@ -510,6 +510,10 @@
 				RelativePath="..\..\src\game\GameEvent.h"
 				>
 			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketHandler.cpp"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\GossipDef.cpp"
 				>
@@ -906,6 +910,14 @@
 				RelativePath="..\..\src\game\GameObject.h"
 				>
 			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketMgr.cpp"
+				>
+			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketMgr.h"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\GuardAI.cpp"
 				>

win/VC90/game.vcproj

@@ -511,6 +511,10 @@
 				RelativePath="..\..\src\game\GameEvent.h"
 				>
 			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketHandler.cpp"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\GossipDef.cpp"
 				>
@@ -907,6 +911,14 @@
 				RelativePath="..\..\src\game\GameObject.h"
 				>
 			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketMgr.cpp"
+				>
+			</File>
+			<File
+				RelativePath="..\..\src\game\GMTicketMgr.h"
+				>
+			</File>
 			<File
 				RelativePath="..\..\src\game\GuardAI.cpp"
 				>